Each TetraScience customer is represented by one tenant on the Tetra Data Platform (TDP). Tenants are the highest level entity in the TDP and can include one or more organizations. The organizations that make up each tenant contain user accounts and provide access to specific datasets that can't be shared across organizations.

User accounts within each organization are configured with specific roles and policies. Users can also be assigned specific data access rules to limit what data within an organization each user can see.

For more information and best practices, see Platform Administration in the TetraConnect Hub. To request access, see Access the TetraConnect Hub.

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IMPORTANT

Data can't be shared across organizations. Each organization's data is only accessible to user accounts within that organization.

Tenant-Level Settings

Organization administrators can configure the following actions at the tenant level:

• Configure timeout settings
• Set password policies
• Configure single sign-on (SSO) settings
• Create an announcement to display to all users in your tenant when they log in

For more information, see Tenant Settings.

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IMPORTANT

Password policies are set at the tenant level. Organizations within the same tenant must use the same password policies.

Organization-Level Settings

Organization administrators can configure the following actions at the organization level:

• Create organizations
• Switch between organizations
• Rename an organization
• Configure default search settings
• Configure compliance settings
• Configure data access rules
• Manage user accounts
• Manage service user accounts
• Make sure that your organization can communicate with AWS
• Manually activate AWS Key Management Service (AWS KMS) key rotation
• Create an announcement to display to all users in your organization when they log in

For more information, see Organization Settings and Create and Manage Organizations.