View Your Account Details

The My Account page allows you to do the following:

  • View account information such as your name, email, and personal JSON Web Token (JWT) expiration date
  • Change your password
  • Copy a personal JWT for authentication
  • View basic information about organizations that you have accounts for
  • Switch to another organization
  • Set a specific organization as your default organization

View the My Account Page and Your Organizations

To view your My Account page, do the following:

  1. Sign in to the Tetra Data Platform (TDP).
  2. In the left navigation pane, select the hamburger menu. Then, choose My Account. Your My Account page opens. A list of your organizations appears on the lower part of the page.



The My Details section on the My Account page shows your name, email, and personal token information. The My Organizations section shows the organizations that you can access through the TDP. You can also access information about your organizations and manage them on the Organization Settings page.

Change Your Password

To change your password, do the following:

  1. On the My Account page, choose the Change Password button. A Change Password dialog appears.
  2. For CURRENT PASSWORD, enter your current password. For NEW PASSWORD, enter a new password that conforms to the level of complexity required by your organization.
  3. For RETYPE PASSWORD, re-enter the new password. Then, choose OK.



If you don't have access to your current password, see Reset a Forgotten Password.

Copy a Personal JWT for Authentication

The TDP uses A JSON Web Token (JWT) to authenticate users. To access to your organization's Tetra Data outside of the TDP user interface, you can make a copy of your personal JWT. For example, you can access your data through the TetraScience API or the SDK by using a copy of your personal JWT.

To copy your personal token for authentication, do the following:

  1. On the My Account page, under PERSONAL TOKEN, select the Copy Token button. A message displays at the bottom of the page indicating that the token is copied.
  2. To close the message, choose Dismiss. The token is now copied to your clipboard.

Filter Your Organizations by Organizational Details

On the My Account page, you can filter the list of your organizations by name, slug, and role.

To filter the My Account page by organizational details, do the following:

  1. In the My Organizations section of the My Account page, enter the information that you want to filter for in the associated text field at the top of each column (NAME, SLUG, ROLE, DEFAULT, CURRENT). The list filters itself as you enter text or select any of the drop-down list options.
  2. (Optional) To refine your list by applying filter operators, select the filter graphic next to each filter text field. For more information, see the Organization Filters and Organization Filter Operators tables in this topic.



For fields with a drop-down list, the filters listed are the only filter options that you can apply to that field. Text fields contain a standard set of operators that are listed in the following Organization Filter Operators table.

Organization Filters

NameName of the organization
SlugUnique identifier for the organization
RoleUser account role
DefaultThe organization thatโ€™s configured as the default organization when you log in
CurrentIndicates which organization is currently shown

Organization Filter Operators

Filter OperatorDescription
ContainsIncludes matches for characters you enter
Not ContainsExcludes matches for characters you enter
EqualsIncludes exact matches for characters you enter
Not EqualExcludes exact matches for characters you enter
Starts WithIncludes matches that start with the characters you enter
Ends WithIncludes matches that start with the characters you enter
BlankIncludes blank matches
Not BlankExcludes blank matches

Switch to Another Organization or Set Your Default Organization

To switch between organizations or to set your default organization, do the following:

  1. On the My Account page, in the My Organizations section, find the name of the organization that you want to either switch to or make your default organization.
  2. In the far right column of the organizationโ€™s row, select the hamburger menu. Then, choose from one of the following options:
    • To switch to the organization, choose Switch to this Organization.
    • To set the organization as your default organization, choose Set as Default Organization.



You can have one default organization at a time only.