Manage User Accounts

As an admin, you can manage user accounts by doing the following:

  • Add new users and existing users to an organization
  • Create, edit, disable, and activate user accounts for people in an organization
  • Reset passwords for user accounts
  • Enable user membership to multiple organizations

For more information about the Tetra Data Platform (TDP) roles and their permissions, see Tetra Data Platform Roles and Permissions/Features Available by Role.

View the Organization Settings Page

To manage user accounts in an organization on the Organization Settings page, do the following:

  1. In the left navigation pane, select the hamburger menu icon. Then, choose Administration.
  2. Choose Organization Settings. The Organization Settings page opens.

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Manage Service Users

To learn how to manage service users, see Manage Service Users.

Add a New User

To add (create) a new user, do the following:

  1. On the Organization Settings page, select Add Login User.
  2. Choose Add a New Login User. The Create Login User dialog appears.
  3. Add the first name, last name, email, and password for the new user. Then, assign an organization role to the user.
  4. Choose Create.
Add a New User

Create Login User dialog

Add an Existing User

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NOTE

As an admin, you can enable users to be members of multiple organizations with different permissions. You can also customize access to the TDP for sensitive projects and teams specific to your company. When a user first logs in to TDP, the user defaults to the organization with the highest level of access. If multiple organizations exist with the same level of access, then their access defaults to one of the listed organizations based on the alphabetical order of the organizations.

To add an existing user to an organization, do the following:

  1. On the Organization Settings page, selectAdd Login User.
  2. Choose Add an Existing Login User. The Add Existing Login User dialog appears.
  3. Enter the user's email and assign them an organizational role.
  4. Choose Add.
Add an Existing User

Add Existing Login User dialog

Edit a User's Role

To edit a user's role, do the following:

  1. On the Organization Settings page, select the Login Users tab.
  2. Locate the user that you want to edit. Then, on the right of that user's row, select the hamburger menu icon.
  3. Choose Edit User. The Edit User dialog appears.
  4. Select an organizational role for the user. Then, choose Update.
Organization Settings > Login Users > Edit User

Login Users tab on the Organization Settings page

Disable a User Account

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NOTE

You can disable a user's account to a particular organization. If the same user has access to multiple organizations, then their access to those other organizations are not disabled.

To disable a user's account, do the following:

  1. On the Organization Settings page, select the Login Users tab.
  2. Locate the user that you want to disable. Then, on the right of that user's row, select the hamburger menu icon.
  3. Choose Disable User. A warning message appears that asks you to confirm the disable action.
  4. Select Disable User to disable the user's account. The user's account is disabled and the user status changes from Active (green) to Disabled (red).

Activate a Disabled User Account

To activate a disabled user account, do the following:

  1. On the Organization Settings page, select the Login Users tab.
  2. Locate the user that you want to activate. Then, on the right of that user's row, select the hamburger menu icon.
  3. Select Activate User . The disabled user account is activated and the user status changes from Disabled (red) to Active (green).

Reset User Account Passwords

As an admin, you can reset assigned passwords for the user accounts in your organization. They will receive a reset password email to complete the password reset.