Monitor Cloud Connectors Health

The Cloud Connectors Health Monitoring Dashboard provides statistical information on the health of the cloud connectors you've configured in your Tetra Data Platform (TDP) environment.

Access the Cloud Connectors Health Dashboard

To view the Cloud Connectors Health Monitoring Dashboard, do the following:

  1. Sign in to the TDP as a user with Org Admin permissions.
  2. In the left navigation menu, choose Health Monitoring. The Health Monitoring Dasboard appears.
  3. From the Health Monitoring Dashboard, select the Cloud Connectors tab to view the Cloud Connectors Health Monitoring Dashboard.

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NOTE

To search for a component name, you can enter all (or a portion) of the Cloud Connector name or unique identifier (UID) in the Search box. To apply a filter by status, you can also select All, Critical, Unhealthy, or Healthy next to the Search box.

Cloud Connectors Health Dashboard

Cloud Connector Status

The aggregate status of Healthy, Unhealthy, and Critical cloud connectors display as a graphic at the top of the page.

A cloud connector can have any of the following statuses:

StateEvent
HealthyA Cloud Connector is in a Healthy state when:
- Online: The last status received was 3 or less minutes ago.
- Environment: Percentage of memory used is less than or equal to 80%.
UnhealthyA Cloud Connector is in an Unhealthy state when:
Idle integrations have a waiting time of 5 times the polling interval and/or active integrations have a processing time that matches the polling interval.
CriticalA Cloud Connector is in a Critical state when:
- Connection: A connection cannot be made after 3 consecutive attempts.
- Waiting/Processing Time: When the idle integrations have a waiting time of more than 5 times the polling interval and/or active integrations have a processing time that exceeds the polling interval.

Cloud Connector Details

The following table describes the health details provided for each Cloud Connector:

FieldDescription
Health Displays the status for the Cloud Connector. By default, all status types display on this dashboard.
Name Name (and representative icon) of the Cloud Connector.

To copy the unique ID for the component instance, you can click the copy file icon.
Latest StatusWhen the latest status (Date/Time format) was assigned, and whether its currently Idle or has been Disabled. To review a component's status history, click the View History link below the status.
Health Description Explains why the component has been assigned the critical state. By default, only one issue is shown. If there is more than one issue, then a link displays (for example, +1 More) indicating there are additional issues to review.
Go To Cloud ConnectorProvides a link you can click to review the configuration details for the particular Cloud Connector.