Tetra Box Connector Frequently Asked Questions
Applies to both Box and Egnyte Connectors
How often does TetraScience check for updates?
Every 60 seconds.
How long does it take to scan all folders?
It depends on how much information is stored in your account. It can range from seconds to minutes. Our suggestion would be to create another Box account and share project-related folders with that account. And use that account on the platform. In this case, we can avoid scanning unrelated files.
Documentation Feedback
Do you have questions about our documentation or suggestions for how we can improve it? Start a discussion in TetraConnect Hub. For access, see Access the TetraConnect Hub.
NOTE
Feedback isn't part of the official TetraScience product documentation. TetraScience doesn't warrant or make any guarantees about the feedback provided, including its accuracy, relevance, or reliability. All feedback is subject to the terms set forth in the TetraConnect Hub Community Guidelines.
Updated about 9 hours ago