Product Release Schedule

This topic addresses the overall release cadence for different components of the Tetra Scientific Data and AI Cloud. The schedule for communications about specific releases is also listed.

Note that the schedule listed below is subject to change.

Basic Release Schedule

The following lists the release schedule cadence for the Tetra Data Platform (TDP), Tetra Integrations, and Artifacts.

Tetra Data Platform (TDP)

  • Major and minor releases are available three times a year, approximately four months apart.
  • Patches are available as required (generally once a month).

Tetra Integrations

  • Major and minor releases are available four times a year, approximately three months apart.
  • Patches are available as required (generally once a month).

Artifacts (IDS, Task Scripts, Protocol)

  • Typically, there are multiple releases each month.

GxP Release Schedule

Tetra hosted multi-tenant (MT) GxP customers are provided eight weeks after the major or minor release is available to complete their validation. Any critical or high-severity issues reported during the eight-week validation period will be addressed. At the end of the validation period, GxP production is upgraded.

Multi-Tenant Major/Minor Release Timeline

Multi-tenant major/minor release timeline

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NOTE

For Tetra hosted single-tenant (ST) GxP customers, custustomer success managers (CSMs) will work each customer to plan the timeline for upgrades.

Single-Tenant Major/Minor Release Timeline

Single-tenant major/minor release timeline

Communication Schedule

Communication about TDP releases is scheduled as follows.

TDP Major/Minor Releases

  • High-level themes information is generally available two weeks prior to the release.
  • Content details are typically available one week prior to the release
  • Release notes are available on the day of the release.

TDP Patches

  • Content details are typically available a few days prior to the release.
  • Release notes are available on the day of the release.

If you have further questions, please contact Customer Support.