Tetra Agent Allow List Endpoints
Tetra Agents require network access to at least your Tetra Data Platform (TDP) environment's endpoint. Other endpoints are required only if you enable specific options during Agent deployment (The S3 Direct Upload method or the Agent's Receive Commands option).
TetraScience recommends routing Agent traffic through your organization's existing proxy infrastructure.
NOTEIf you use a Tetra Hub or Tetra Data Hub as a proxy, only the Hub needs access to these endpoints—the Agent only needs access to the Hub. For configuration details, see Tetra Hub Proxy Settings or Tetra L7 Proxy Connector.
Required Endpoints
Tetra Agents must have access to your TDP environment's endpoint. All endpoints use HTTPS (port 443).
Tetra-Hosted MT Deployment Endpoints
Tetra-hosted multi-tenant (MT) deployments use the following URLs:
| Deployment | Region | Endpoint |
|---|---|---|
| MT | US | https://api.tetrascience.com |
| MT 2 | US | https://api.platform-us.tetrascience.com |
| MT GxP Prod | US | https://api.gxp.tetrascience.com |
| MT | EU | https://api.platform-eu.tetrascience.com |
| MT 2 | EU | https://api.platform-eu2.tetrascience.com |
| MT GxP Val | EU | https://api.gxp-eu-val.tetrascience.com |
| MT GxP Prod | EU | https://api.gxp-eu.tetrascience.com |
Tetra-Hosted ST Deployment URLs
Tetra-hosted single-tenant (ST) deployments use the following URL format: https://api.<customer tenant>.tetrascience.com
Customer-Hosted Deployment URLs
Customer-hosted deployments use the following URL format: https://api.<your TDP deployment URL>
NOTEFor new TDP environments, TetraScience no longer supports customer-hosted deployments. For more information about managing legacy, customer-hosted TDP deployments, see the following resources in the TetraConnect Hub:
For access, see Access the TetraConnect Hub.
Optional Endpoints
The following endpoints are only required if you enable specific options during Agent deployment. (The S3 Direct Upload method or the Agent's Receive Commands option.)
NOTEThe following tables show endpoints for US-based MT deployments (
us-east-1). For EU deployments, replaceus-east-1witheu-west-1or your deployment's AWS Region. For single-tenant or customer-hosted deployments, replacetscloud-productionwith your infrastructure name and environment (contact your customer account leader for these values).
S3 Direct Upload Endpoints
Required if you enable the recommended S3 Direct Upload option, which allows Agents to directly upload files to Amazon Simple Storage Service (Amazon S3) buckets in the TDP by using AWS API endpoints.
| Endpoint | Purpose |
|---|---|
https://tscloud-production-datalake.s3.us-east-1.amazonaws.com | Data upload (regional) |
https://tscloud-production-backup.s3.us-east-1.amazonaws.com | Data upload (regional) |
https://tscloud-production-events.s3.us-east-1.amazonaws.com | Data upload (regional) |
https://tscloud-production-datalake.s3.amazonaws.com | Data upload (global) |
https://tscloud-production-backup.s3.amazonaws.com | Data upload (global) |
https://tscloud-production-events.s3.amazonaws.com | Data upload (global) |
https://logs.us-east-1.amazonaws.com | Agent heartbeats and logs |
https://monitoring.us-east-1.amazonaws.com | Agent metrics (CPU, memory, disk) |
Receive Commands Option Endpoint
Required if you enable the Receive Commands option, which allows the Agent to receive commands from the TDP (activated by default).
| Endpoint | Purpose |
|---|---|
https://sqs.us-east-1.amazonaws.com | Fetch command messages and return processing status |
AWS PrivateLink Alternative
If your network doesn't allow internet access to these endpoints and the Agent is hosted in an Amazon VPC, you can use AWS PrivateLink instead.
Documentation Feedback
Do you have questions about our documentation or suggestions for how we can improve it? Start a discussion in TetraConnect Hub. For access, see Access the TetraConnect Hub.
NOTEFeedback isn't part of the official TetraScience product documentation. TetraScience doesn't warrant or make any guarantees about the feedback provided, including its accuracy, relevance, or reliability. All feedback is subject to the terms set forth in the TetraConnect Hub Community Guidelines.
Updated 1 day ago